Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
H0
Hakim 07988
VM0007988Membermember7988@example.test · +601110007988 · Preferred outlet: OPLUMO Outlet 16
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
373
Current loyalty balance
Lifetime Spend
RM 467
Across 10 visits
Total Visits
10
Since 2026-04-19
Average Order Value
RM 57
Member AOV
Preferred Outlet
OPLUMO Outlet 16
Most visited location
Last Visit
11d
2026-09-28
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
373 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-28 · OPLUMO Outlet 16
Outlet purchase
2026-09-16 · Member activity · RM 42.75
App session
2026-09-04 · OPLUMO Outlet 16
Points credited
2026-08-23 · Member activity · RM 48.45
Win-back campaign delivered
2026-08-11 · OPLUMO Outlet 16
Outlet purchase
2026-07-30 · Member activity · RM 54.15
Points credited
2026-07-18 · OPLUMO Outlet 16
Outlet purchase
2026-07-06 · Member activity · RM 59.85