Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
ML
Mei Ling 07983
VM0007983Silvermember7983@example.test · +601110007983 · Preferred outlet: OPLUMO Outlet 11
Birthday SoonLunch
Consent Status
Opted Out
Points Balance
1,916
Current loyalty balance
Lifetime Spend
RM 2,396
Across 38 visits
Total Visits
38
Since 2024-12-04
Average Order Value
RM 60
Member AOV
Preferred Outlet
OPLUMO Outlet 11
Most visited location
Last Visit
8d
2026-10-01
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,916 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-10-01 · OPLUMO Outlet 11
Outlet purchase
2026-09-19 · Member activity · RM 45.00
App session
2026-09-07 · OPLUMO Outlet 11
Points credited
2026-08-26 · Member activity · RM 51.00
Win-back campaign delivered
2026-08-14 · OPLUMO Outlet 11
Outlet purchase
2026-08-02 · Member activity · RM 57.00
Points credited
2026-07-21 · OPLUMO Outlet 11
Outlet purchase
2026-07-09 · Member activity · RM 63.00