Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
H0
Hakim 07976
VM0007976Silvermember7976@example.test · +601110007976 · Preferred outlet: OPLUMO Outlet 4
High ValueWeekend
Consent Status
Opted In
Points Balance
988
Current loyalty balance
Lifetime Spend
RM 1,236
Across 10 visits
Total Visits
10
Since 2026-03-19
Average Order Value
RM 136
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
42d
2026-08-28
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
988 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-08-28 · OPLUMO Outlet 4
Outlet purchase
2026-08-16 · Member activity · RM 102.00
App session
2026-08-04 · OPLUMO Outlet 4
Points credited
2026-07-23 · Member activity · RM 115.60
Win-back campaign delivered
2026-07-11 · OPLUMO Outlet 4
Outlet purchase
2026-06-29 · Member activity · RM 129.20
Points credited
2026-06-17 · OPLUMO Outlet 4
Outlet purchase
2026-06-05 · Member activity · RM 142.80