Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 07974
VM0007974Membermember7974@example.test · +601110007974 · Preferred outlet: OPLUMO Outlet 2
App UserFamily
Consent Status
Opted In
Points Balance
438
Current loyalty balance
Lifetime Spend
RM 548
Across 21 visits
Total Visits
21
Since 2025-09-23
Average Order Value
RM 34
Member AOV
Preferred Outlet
OPLUMO Outlet 2
Most visited location
Last Visit
21d
2026-09-18
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
438 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-18 · OPLUMO Outlet 2
Outlet purchase
2026-09-06 · Member activity · RM 25.50
App session
2026-08-25 · OPLUMO Outlet 2
Points credited
2026-08-13 · Member activity · RM 28.90
Win-back campaign delivered
2026-08-01 · OPLUMO Outlet 2
Outlet purchase
2026-07-20 · Member activity · RM 32.30
Points credited
2026-07-08 · OPLUMO Outlet 2
Outlet purchase
2026-06-26 · Member activity · RM 35.70