Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K0
Kavitha 07961
VM0007961Silvermember7961@example.test · +601110007961 · Preferred outlet: OPLUMO Outlet 6
FamilyDelivery
Consent Status
Opted Out
Points Balance
1,372
Current loyalty balance
Lifetime Spend
RM 1,716
Across 15 visits
Total Visits
15
Since 2025-12-21
Average Order Value
RM 98
Member AOV
Preferred Outlet
OPLUMO Outlet 6
Most visited location
Last Visit
40d
2026-08-30
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,372 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-08-30 · OPLUMO Outlet 6
Outlet purchase
2026-08-18 · Member activity · RM 73.50
App session
2026-08-06 · OPLUMO Outlet 6
Points credited
2026-07-25 · Member activity · RM 83.30
Win-back campaign delivered
2026-07-13 · OPLUMO Outlet 6
Outlet purchase
2026-07-01 · Member activity · RM 93.10
Points credited
2026-06-19 · OPLUMO Outlet 6
Outlet purchase
2026-06-07 · Member activity · RM 102.90