Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
H0
Hakim 07952
VM0007952Membermember7952@example.test · +601110007952 · Preferred outlet: OPLUMO Outlet 14
High ValueWeekend
Consent Status
Opted Out
Points Balance
541
Current loyalty balance
Lifetime Spend
RM 677
Across 6 visits
Total Visits
6
Since 2026-07-01
Average Order Value
RM 116
Member AOV
Preferred Outlet
OPLUMO Outlet 14
Most visited location
Last Visit
10d
2026-09-29
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
541 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-29 · OPLUMO Outlet 14
Outlet purchase
2026-09-17 · Member activity · RM 87.00
App session
2026-09-05 · OPLUMO Outlet 14
Points credited
2026-08-24 · Member activity · RM 98.60
Win-back campaign delivered
2026-08-12 · OPLUMO Outlet 14
Outlet purchase
2026-07-31 · Member activity · RM 110.20
Points credited
2026-07-19 · OPLUMO Outlet 14
Outlet purchase
2026-07-07 · Member activity · RM 121.80