Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 07950
VM0007950Silvermember7950@example.test · +601110007950 · Preferred outlet: OPLUMO Outlet 12
App UserFamily
Consent Status
Opted In
Points Balance
1,538
Current loyalty balance
Lifetime Spend
RM 1,924
Across 26 visits
Total Visits
26
Since 2025-02-16
Average Order Value
RM 75
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
150d
2026-05-12
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,538 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-12 · OPLUMO Outlet 12
Outlet purchase
2026-04-30 · Member activity · RM 56.25
App session
2026-04-18 · OPLUMO Outlet 12
Points credited
2026-04-06 · Member activity · RM 63.75
Win-back campaign delivered
2026-03-25 · OPLUMO Outlet 12
Outlet purchase
2026-03-13 · Member activity · RM 71.25
Points credited
2026-03-01 · OPLUMO Outlet 12
Outlet purchase
2026-02-17 · Member activity · RM 78.75