Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
WJ
Wei Jian 00794
VM0000794Goldmember794@example.test · +601110000794 · Preferred outlet: OPLUMO Outlet 13
LunchNew Joiner
Consent Status
Opted In
Points Balance
2,428
Current loyalty balance
Lifetime Spend
RM 3,036
Across 23 visits
Total Visits
23
Since 2025-07-31
Average Order Value
RM 134
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
39d
2026-08-31
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
2,428 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-08-31 · OPLUMO Outlet 13
Outlet purchase
2026-08-19 · Member activity · RM 100.50
App session
2026-08-07 · OPLUMO Outlet 13
Points credited
2026-07-26 · Member activity · RM 113.90
Win-back campaign delivered
2026-07-14 · OPLUMO Outlet 13
Outlet purchase
2026-07-02 · Member activity · RM 127.30
Points credited
2026-06-20 · OPLUMO Outlet 13
Outlet purchase
2026-06-08 · Member activity · RM 140.70