Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 07926
VM0007926Goldmember7926@example.test · +601110007926 · Preferred outlet: OPLUMO Outlet 5
App UserFamily
Consent Status
Opted In
Points Balance
3,328
Current loyalty balance
Lifetime Spend
RM 4,161
Across 37 visits
Total Visits
37
Since 2024-12-20
Average Order Value
RM 99
Member AOV
Preferred Outlet
OPLUMO Outlet 5
Most visited location
Last Visit
10d
2026-09-29
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
3,328 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-29 · OPLUMO Outlet 5
Outlet purchase
2026-09-17 · Member activity · RM 74.25
App session
2026-09-05 · OPLUMO Outlet 5
Points credited
2026-08-24 · Member activity · RM 84.15
Win-back campaign delivered
2026-08-12 · OPLUMO Outlet 5
Outlet purchase
2026-07-31 · Member activity · RM 94.05
Points credited
2026-07-19 · OPLUMO Outlet 5
Outlet purchase
2026-07-07 · Member activity · RM 103.95