Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
H0
Hakim 07916
VM0007916Silvermember7916@example.test · +601110007916 · Preferred outlet: OPLUMO Outlet 12
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
1,922
Current loyalty balance
Lifetime Spend
RM 2,403
Across 38 visits
Total Visits
38
Since 2024-08-06
Average Order Value
RM 63
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
128d
2026-06-03
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,922 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-03 · OPLUMO Outlet 12
Outlet purchase
2026-05-22 · Member activity · RM 47.25
App session
2026-05-10 · OPLUMO Outlet 12
Points credited
2026-04-28 · Member activity · RM 53.55
Win-back campaign delivered
2026-04-16 · OPLUMO Outlet 12
Outlet purchase
2026-04-04 · Member activity · RM 59.85
Points credited
2026-03-23 · OPLUMO Outlet 12
Outlet purchase
2026-03-11 · Member activity · RM 66.15