Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J0
Jason 07906
VM0007906Membermember7906@example.test · +601110007906 · Preferred outlet: OPLUMO Outlet 2
LunchNew Joiner
Consent Status
Opted In
Points Balance
924
Current loyalty balance
Lifetime Spend
RM 1,156
Across 7 visits
Total Visits
7
Since 2026-04-19
Average Order Value
RM 158
Member AOV
Preferred Outlet
OPLUMO Outlet 2
Most visited location
Last Visit
65d
2026-08-05
App Status
Installed
OPLUMO App relationship
Member Status
At Risk
Member tier
Membership & rewards
Member member
924 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
CRM NoteConsider win-back offer
Recent activity
Member timeline
Win-back campaign delivered
2026-08-05 · OPLUMO Outlet 2
Outlet purchase
2026-07-24 · Member activity · RM 118.50
App session
2026-07-12 · OPLUMO Outlet 2
Points credited
2026-06-30 · Member activity · RM 134.30
Win-back campaign delivered
2026-06-18 · OPLUMO Outlet 2
Outlet purchase
2026-06-06 · Member activity · RM 150.10
Points credited
2026-05-25 · OPLUMO Outlet 2
Outlet purchase
2026-05-13 · Member activity · RM 165.90