Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Arun 07900
VM0007900Membermember7900@example.test · +601110007900 · Preferred outlet: OPLUMO Outlet 13
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
156
Current loyalty balance
Lifetime Spend
RM 196
Across 8 visits
Total Visits
8
Since 2026-05-14
Average Order Value
RM 25
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
22d
2026-09-17
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
156 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-17 · OPLUMO Outlet 13
Outlet purchase
2026-09-05 · Member activity · RM 18.75
App session
2026-08-24 · OPLUMO Outlet 13
Points credited
2026-08-12 · Member activity · RM 21.25
Win-back campaign delivered
2026-07-31 · OPLUMO Outlet 13
Outlet purchase
2026-07-19 · Member activity · RM 23.75
Points credited
2026-07-07 · OPLUMO Outlet 13
Outlet purchase
2026-06-25 · Member activity · RM 26.25