Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 07896
VM0007896Goldmember7896@example.test · +601110007896 · Preferred outlet: OPLUMO Outlet 9
High ValueWeekend
Consent Status
Opted In
Points Balance
4,436
Current loyalty balance
Lifetime Spend
RM 5,545
Across 41 visits
Total Visits
41
Since 2024-05-31
Average Order Value
RM 122
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
141d
2026-05-21
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
4,436 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-21 · OPLUMO Outlet 9
Outlet purchase
2026-05-09 · Member activity · RM 91.50
App session
2026-04-27 · OPLUMO Outlet 9
Points credited
2026-04-15 · Member activity · RM 103.70
Win-back campaign delivered
2026-04-03 · OPLUMO Outlet 9
Outlet purchase
2026-03-22 · Member activity · RM 115.90
Points credited
2026-03-10 · OPLUMO Outlet 9
Outlet purchase
2026-02-26 · Member activity · RM 128.10