Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N0
Nurul 07893
VM0007893Silvermember7893@example.test · +601110007893 · Preferred outlet: OPLUMO Outlet 6
New JoinerHigh Value
Consent Status
Opted In
Points Balance
1,040
Current loyalty balance
Lifetime Spend
RM 1,301
Across 10 visits
Total Visits
10
Since 2025-12-04
Average Order Value
RM 166
Member AOV
Preferred Outlet
OPLUMO Outlet 6
Most visited location
Last Visit
147d
2026-05-15
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,040 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-15 · OPLUMO Outlet 6
Outlet purchase
2026-05-03 · Member activity · RM 124.50
App session
2026-04-21 · OPLUMO Outlet 6
Points credited
2026-04-09 · Member activity · RM 141.10
Win-back campaign delivered
2026-03-28 · OPLUMO Outlet 6
Outlet purchase
2026-03-16 · Member activity · RM 157.70
Points credited
2026-03-04 · OPLUMO Outlet 6
Outlet purchase
2026-02-20 · Member activity · RM 174.30