Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 07890
VM0007890Goldmember7890@example.test · +601110007890 · Preferred outlet: OPLUMO Outlet 3
LunchNew Joiner
Consent Status
Opted In
Points Balance
3,008
Current loyalty balance
Lifetime Spend
RM 3,761
Across 34 visits
Total Visits
34
Since 2024-11-21
Average Order Value
RM 145
Member AOV
Preferred Outlet
OPLUMO Outlet 3
Most visited location
Last Visit
93d
2026-07-08
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
3,008 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-07-08 · OPLUMO Outlet 3
Outlet purchase
2026-06-26 · Member activity · RM 108.75
App session
2026-06-14 · OPLUMO Outlet 3
Points credited
2026-06-02 · Member activity · RM 123.25
Win-back campaign delivered
2026-05-21 · OPLUMO Outlet 3
Outlet purchase
2026-05-09 · Member activity · RM 137.75
Points credited
2026-04-27 · OPLUMO Outlet 3
Outlet purchase
2026-04-15 · Member activity · RM 152.25