Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Arun 07888
VM0007888Silvermember7888@example.test · +601110007888 · Preferred outlet: OPLUMO Outlet 1
High ValueWeekend
Consent Status
Opted In
Points Balance
1,845
Current loyalty balance
Lifetime Spend
RM 2,307
Across 29 visits
Total Visits
29
Since 2024-12-25
Average Order Value
RM 85
Member AOV
Preferred Outlet
OPLUMO Outlet 1
Most visited location
Last Visit
149d
2026-05-13
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,845 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-13 · OPLUMO Outlet 1
Outlet purchase
2026-05-01 · Member activity · RM 63.75
App session
2026-04-19 · OPLUMO Outlet 1
Points credited
2026-04-07 · Member activity · RM 72.25
Win-back campaign delivered
2026-03-26 · OPLUMO Outlet 1
Outlet purchase
2026-03-14 · Member activity · RM 80.75
Points credited
2026-03-02 · OPLUMO Outlet 1
Outlet purchase
2026-02-18 · Member activity · RM 89.25