Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
ML
Mei Ling 07887
VM0007887Silvermember7887@example.test · +601110007887 · Preferred outlet: OPLUMO Outlet 17
Birthday SoonLunch
Consent Status
Opted In
Points Balance
1,214
Current loyalty balance
Lifetime Spend
RM 1,518
Across 36 visits
Total Visits
36
Since 2024-12-15
Average Order Value
RM 54
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
33d
2026-09-06
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,214 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-06 · OPLUMO Outlet 17
Outlet purchase
2026-08-25 · Member activity · RM 40.50
App session
2026-08-13 · OPLUMO Outlet 17
Points credited
2026-08-01 · Member activity · RM 45.90
Win-back campaign delivered
2026-07-20 · OPLUMO Outlet 17
Outlet purchase
2026-07-08 · Member activity · RM 51.30
Points credited
2026-06-26 · OPLUMO Outlet 17
Outlet purchase
2026-06-14 · Member activity · RM 56.70