Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Siti 07885
VM0007885Goldmember7885@example.test · +601110007885 · Preferred outlet: OPLUMO Outlet 15
New JoinerHigh Value
Consent Status
Opted In
Points Balance
4,571
Current loyalty balance
Lifetime Spend
RM 5,714
Across 33 visits
Total Visits
33
Since 2024-11-03
Average Order Value
RM 163
Member AOV
Preferred Outlet
OPLUMO Outlet 15
Most visited location
Last Visit
129d
2026-06-02
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
4,571 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-02 · OPLUMO Outlet 15
Outlet purchase
2026-05-21 · Member activity · RM 122.25
App session
2026-05-09 · OPLUMO Outlet 15
Points credited
2026-04-27 · Member activity · RM 138.55
Win-back campaign delivered
2026-04-15 · OPLUMO Outlet 15
Outlet purchase
2026-04-03 · Member activity · RM 154.85
Points credited
2026-03-22 · OPLUMO Outlet 15
Outlet purchase
2026-03-10 · Member activity · RM 171.15