Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Sarah 07879
VM0007879Goldmember7879@example.test · +601110007879 · Preferred outlet: OPLUMO Outlet 9
Birthday SoonLunch
Consent Status
Opted In
Points Balance
2,947
Current loyalty balance
Lifetime Spend
RM 3,684
Across 23 visits
Total Visits
23
Since 2025-09-04
Average Order Value
RM 141
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
4d
2026-10-05
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
2,947 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-05 · OPLUMO Outlet 9
Outlet purchase
2026-09-23 · Member activity · RM 105.75
App session
2026-09-11 · OPLUMO Outlet 9
Points credited
2026-08-30 · Member activity · RM 119.85
Win-back campaign delivered
2026-08-18 · OPLUMO Outlet 9
Outlet purchase
2026-08-06 · Member activity · RM 133.95
Points credited
2026-07-25 · OPLUMO Outlet 9
Outlet purchase
2026-07-13 · Member activity · RM 148.05