Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 07872
VM0007872Goldmember7872@example.test · +601110007872 · Preferred outlet: OPLUMO Outlet 2
High ValueWeekend
Consent Status
Opted In
Points Balance
3,543
Current loyalty balance
Lifetime Spend
RM 4,429
Across 38 visits
Total Visits
38
Since 2024-08-19
Average Order Value
RM 146
Member AOV
Preferred Outlet
OPLUMO Outlet 2
Most visited location
Last Visit
115d
2026-06-16
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
3,543 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-16 · OPLUMO Outlet 2
Outlet purchase
2026-06-04 · Member activity · RM 109.50
App session
2026-05-23 · OPLUMO Outlet 2
Points credited
2026-05-11 · Member activity · RM 124.10
Win-back campaign delivered
2026-04-29 · OPLUMO Outlet 2
Outlet purchase
2026-04-17 · Member activity · RM 138.70
Points credited
2026-04-05 · OPLUMO Outlet 2
Outlet purchase
2026-03-24 · Member activity · RM 153.30