Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K0
Kavitha 07865
VM0007865Silvermember7865@example.test · +601110007865 · Preferred outlet: OPLUMO Outlet 12
FamilyDelivery
Consent Status
Opted Out
Points Balance
2,317
Current loyalty balance
Lifetime Spend
RM 2,896
Across 18 visits
Total Visits
18
Since 2025-11-04
Average Order Value
RM 140
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
33d
2026-09-06
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
2,317 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-06 · OPLUMO Outlet 12
Outlet purchase
2026-08-25 · Member activity · RM 105.00
App session
2026-08-13 · OPLUMO Outlet 12
Points credited
2026-08-01 · Member activity · RM 119.00
Win-back campaign delivered
2026-07-20 · OPLUMO Outlet 12
Outlet purchase
2026-07-08 · Member activity · RM 133.00
Points credited
2026-06-26 · OPLUMO Outlet 12
Outlet purchase
2026-06-14 · Member activity · RM 147.00