Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Arun 07852
VM0007852Silvermember7852@example.test · +601110007852 · Preferred outlet: OPLUMO Outlet 16
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
2,338
Current loyalty balance
Lifetime Spend
RM 2,923
Across 31 visits
Total Visits
31
Since 2024-12-10
Average Order Value
RM 107
Member AOV
Preferred Outlet
OPLUMO Outlet 16
Most visited location
Last Visit
128d
2026-06-03
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
2,338 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-03 · OPLUMO Outlet 16
Outlet purchase
2026-05-22 · Member activity · RM 80.25
App session
2026-05-10 · OPLUMO Outlet 16
Points credited
2026-04-28 · Member activity · RM 90.95
Win-back campaign delivered
2026-04-16 · OPLUMO Outlet 16
Outlet purchase
2026-04-04 · Member activity · RM 101.65
Points credited
2026-03-23 · OPLUMO Outlet 16
Outlet purchase
2026-03-11 · Member activity · RM 112.35