Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Siti 07849
VM0007849Membermember7849@example.test · +601110007849 · Preferred outlet: OPLUMO Outlet 13
FamilyDelivery
Consent Status
Opted In
Points Balance
945
Current loyalty balance
Lifetime Spend
RM 1,182
Across 9 visits
Total Visits
9
Since 2026-05-11
Average Order Value
RM 117
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
7d
2026-10-02
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
945 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-02 · OPLUMO Outlet 13
Outlet purchase
2026-09-20 · Member activity · RM 87.75
App session
2026-09-08 · OPLUMO Outlet 13
Points credited
2026-08-27 · Member activity · RM 99.45
Win-back campaign delivered
2026-08-15 · OPLUMO Outlet 13
Outlet purchase
2026-08-03 · Member activity · RM 111.15
Points credited
2026-07-22 · OPLUMO Outlet 13
Outlet purchase
2026-07-10 · Member activity · RM 122.85