Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 07830
VM0007830Goldmember7830@example.test · +601110007830 · Preferred outlet: OPLUMO Outlet 11
App UserFamily
Consent Status
Opted In
Points Balance
4,190
Current loyalty balance
Lifetime Spend
RM 5,238
Across 34 visits
Total Visits
34
Since 2024-11-19
Average Order Value
RM 141
Member AOV
Preferred Outlet
OPLUMO Outlet 11
Most visited location
Last Visit
95d
2026-07-06
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
4,190 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-07-06 · OPLUMO Outlet 11
Outlet purchase
2026-06-24 · Member activity · RM 105.75
App session
2026-06-12 · OPLUMO Outlet 11
Points credited
2026-05-31 · Member activity · RM 119.85
Win-back campaign delivered
2026-05-19 · OPLUMO Outlet 11
Outlet purchase
2026-05-07 · Member activity · RM 133.95
Points credited
2026-04-25 · OPLUMO Outlet 11
Outlet purchase
2026-04-13 · Member activity · RM 148.05