Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 07818
VM0007818Membermember7818@example.test · +601110007818 · Preferred outlet: OPLUMO Outlet 16
LunchNew Joiner
Consent Status
Opted Out
Points Balance
162
Current loyalty balance
Lifetime Spend
RM 203
Across 8 visits
Total Visits
8
Since 2026-02-23
Average Order Value
RM 33
Member AOV
Preferred Outlet
OPLUMO Outlet 16
Most visited location
Last Visit
102d
2026-06-29
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
162 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-29 · OPLUMO Outlet 16
Outlet purchase
2026-06-17 · Member activity · RM 24.75
App session
2026-06-05 · OPLUMO Outlet 16
Points credited
2026-05-24 · Member activity · RM 28.05
Win-back campaign delivered
2026-05-12 · OPLUMO Outlet 16
Outlet purchase
2026-04-30 · Member activity · RM 31.35
Points credited
2026-04-18 · OPLUMO Outlet 16
Outlet purchase
2026-04-06 · Member activity · RM 34.65