Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J0
Jason 07810
VM0007810Silvermember7810@example.test · +601110007810 · Preferred outlet: OPLUMO Outlet 8
LunchNew Joiner
Consent Status
Opted In
Points Balance
1,776
Current loyalty balance
Lifetime Spend
RM 2,220
Across 23 visits
Total Visits
23
Since 2025-03-20
Average Order Value
RM 98
Member AOV
Preferred Outlet
OPLUMO Outlet 8
Most visited location
Last Visit
172d
2026-04-20
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,776 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-04-20 · OPLUMO Outlet 8
Outlet purchase
2026-04-08 · Member activity · RM 73.50
App session
2026-03-27 · OPLUMO Outlet 8
Points credited
2026-03-15 · Member activity · RM 83.30
Win-back campaign delivered
2026-03-03 · OPLUMO Outlet 8
Outlet purchase
2026-02-19 · Member activity · RM 93.10
Points credited
2026-02-07 · OPLUMO Outlet 8
Outlet purchase
2026-01-26 · Member activity · RM 102.90