Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Arun 07804
VM0007804Membermember7804@example.test · +601110007804 · Preferred outlet: OPLUMO Outlet 2
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
234
Current loyalty balance
Lifetime Spend
RM 294
Across 9 visits
Total Visits
9
Since 2026-05-03
Average Order Value
RM 28
Member AOV
Preferred Outlet
OPLUMO Outlet 2
Most visited location
Last Visit
15d
2026-09-24
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
234 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-24 · OPLUMO Outlet 2
Outlet purchase
2026-09-12 · Member activity · RM 21.00
App session
2026-08-31 · OPLUMO Outlet 2
Points credited
2026-08-19 · Member activity · RM 23.80
Win-back campaign delivered
2026-08-07 · OPLUMO Outlet 2
Outlet purchase
2026-07-26 · Member activity · RM 26.60
Points credited
2026-07-14 · OPLUMO Outlet 2
Outlet purchase
2026-07-02 · Member activity · RM 29.40