Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
ML
Mei Ling 07803
VM0007803Membermember7803@example.test · +601110007803 · Preferred outlet: OPLUMO Outlet 1
WeekendApp User
Consent Status
Opted Out
Points Balance
26
Current loyalty balance
Lifetime Spend
RM 33
Across 1 visits
Total Visits
1
Since 2026-09-17
Average Order Value
RM 41
Member AOV
Preferred Outlet
OPLUMO Outlet 1
Most visited location
Last Visit
4d
2026-10-05
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
26 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-10-05 · OPLUMO Outlet 1
Outlet purchase
2026-09-23 · Member activity · RM 30.75
App session
2026-09-11 · OPLUMO Outlet 1
Points credited
2026-08-30 · Member activity · RM 34.85
Win-back campaign delivered
2026-08-18 · OPLUMO Outlet 1
Outlet purchase
2026-08-06 · Member activity · RM 38.95
Points credited
2026-07-25 · OPLUMO Outlet 1
Outlet purchase
2026-07-13 · Member activity · RM 43.05