Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K0
Kavitha 07793
VM0007793Membermember7793@example.test · +601110007793 · Preferred outlet: OPLUMO Outlet 8
FamilyDelivery
Consent Status
Opted In
Points Balance
569
Current loyalty balance
Lifetime Spend
RM 711
Across 17 visits
Total Visits
17
Since 2025-07-29
Average Order Value
RM 55
Member AOV
Preferred Outlet
OPLUMO Outlet 8
Most visited location
Last Visit
149d
2026-05-13
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
569 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-13 · OPLUMO Outlet 8
Outlet purchase
2026-05-01 · Member activity · RM 41.25
App session
2026-04-19 · OPLUMO Outlet 8
Points credited
2026-04-07 · Member activity · RM 46.75
Win-back campaign delivered
2026-03-26 · OPLUMO Outlet 8
Outlet purchase
2026-03-14 · Member activity · RM 52.25
Points credited
2026-03-02 · OPLUMO Outlet 8
Outlet purchase
2026-02-18 · Member activity · RM 57.75