Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 07788
VM0007788Platinummember7788@example.test · +601110007788 · Preferred outlet: OPLUMO Outlet 3
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
5,580
Current loyalty balance
Lifetime Spend
RM 6,976
Across 41 visits
Total Visits
41
Since 2024-07-27
Average Order Value
RM 170
Member AOV
Preferred Outlet
OPLUMO Outlet 3
Most visited location
Last Visit
84d
2026-07-17
App Status
Installed
OPLUMO App relationship
Member Status
At Risk
Platinum tier
Membership & rewards
Platinum member
5,580 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
CRM NoteConsider win-back offer
Recent activity
Member timeline
Win-back campaign delivered
2026-07-17 · OPLUMO Outlet 3
Outlet purchase
2026-07-05 · Member activity · RM 127.50
App session
2026-06-23 · OPLUMO Outlet 3
Points credited
2026-06-11 · Member activity · RM 144.50
Win-back campaign delivered
2026-05-30 · OPLUMO Outlet 3
Outlet purchase
2026-05-18 · Member activity · RM 161.50
Points credited
2026-05-06 · OPLUMO Outlet 3
Outlet purchase
2026-04-24 · Member activity · RM 178.50