Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N0
Nurul 07785
VM0007785Goldmember7785@example.test · +601110007785 · Preferred outlet: OPLUMO Outlet 17
FamilyDelivery
Consent Status
Opted Out
Points Balance
3,888
Current loyalty balance
Lifetime Spend
RM 4,861
Across 39 visits
Total Visits
39
Since 2024-10-27
Average Order Value
RM 115
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
28d
2026-09-11
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
3,888 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-11 · OPLUMO Outlet 17
Outlet purchase
2026-08-30 · Member activity · RM 86.25
App session
2026-08-18 · OPLUMO Outlet 17
Points credited
2026-08-06 · Member activity · RM 97.75
Win-back campaign delivered
2026-07-25 · OPLUMO Outlet 17
Outlet purchase
2026-07-13 · Member activity · RM 109.25
Points credited
2026-07-01 · OPLUMO Outlet 17
Outlet purchase
2026-06-19 · Member activity · RM 120.75