Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K0
Kavitha 07781
VM0007781Membermember7781@example.test · +601110007781 · Preferred outlet: OPLUMO Outlet 13
New JoinerHigh Value
Consent Status
Opted Out
Points Balance
547
Current loyalty balance
Lifetime Spend
RM 684
Across 6 visits
Total Visits
6
Since 2026-06-23
Average Order Value
RM 150
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
18d
2026-09-21
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
547 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-21 · OPLUMO Outlet 13
Outlet purchase
2026-09-09 · Member activity · RM 112.50
App session
2026-08-28 · OPLUMO Outlet 13
Points credited
2026-08-16 · Member activity · RM 127.50
Win-back campaign delivered
2026-08-04 · OPLUMO Outlet 13
Outlet purchase
2026-07-23 · Member activity · RM 142.50
Points credited
2026-07-11 · OPLUMO Outlet 13
Outlet purchase
2026-06-29 · Member activity · RM 157.50