Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
WJ
Wei Jian 07778
VM0007778Silvermember7778@example.test · +601110007778 · Preferred outlet: OPLUMO Outlet 10
LunchNew Joiner
Consent Status
Opted In
Points Balance
993
Current loyalty balance
Lifetime Spend
RM 1,242
Across 45 visits
Total Visits
45
Since 2024-03-24
Average Order Value
RM 29
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
137d
2026-05-25
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
993 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-25 · OPLUMO Outlet 10
Outlet purchase
2026-05-13 · Member activity · RM 21.75
App session
2026-05-01 · OPLUMO Outlet 10
Points credited
2026-04-19 · Member activity · RM 24.65
Win-back campaign delivered
2026-04-07 · OPLUMO Outlet 10
Outlet purchase
2026-03-26 · Member activity · RM 27.55
Points credited
2026-03-14 · OPLUMO Outlet 10
Outlet purchase
2026-03-02 · Member activity · RM 30.45