Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N0
Nurul 00777
VM0000777Silvermember777@example.test · +601110000777 · Preferred outlet: OPLUMO Outlet 13
FamilyDelivery
Consent Status
Opted In
Points Balance
1,647
Current loyalty balance
Lifetime Spend
RM 2,060
Across 13 visits
Total Visits
13
Since 2025-09-22
Average Order Value
RM 168
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
166d
2026-04-26
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,647 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-26 · OPLUMO Outlet 13
Outlet purchase
2026-04-14 · Member activity · RM 126.00
App session
2026-04-02 · OPLUMO Outlet 13
Points credited
2026-03-21 · Member activity · RM 142.80
Win-back campaign delivered
2026-03-09 · OPLUMO Outlet 13
Outlet purchase
2026-02-25 · Member activity · RM 159.60
Points credited
2026-02-13 · OPLUMO Outlet 13
Outlet purchase
2026-02-01 · Member activity · RM 176.40