Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Siti 07765
VM0007765Membermember7765@example.test · +601110007765 · Preferred outlet: OPLUMO Outlet 14
New JoinerHigh Value
Consent Status
Opted In
Points Balance
517
Current loyalty balance
Lifetime Spend
RM 647
Across 17 visits
Total Visits
17
Since 2025-11-22
Average Order Value
RM 37
Member AOV
Preferred Outlet
OPLUMO Outlet 14
Most visited location
Last Visit
33d
2026-09-06
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
517 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-06 · OPLUMO Outlet 14
Outlet purchase
2026-08-25 · Member activity · RM 27.75
App session
2026-08-13 · OPLUMO Outlet 14
Points credited
2026-08-01 · Member activity · RM 31.45
Win-back campaign delivered
2026-07-20 · OPLUMO Outlet 14
Outlet purchase
2026-07-08 · Member activity · RM 35.15
Points credited
2026-06-26 · OPLUMO Outlet 14
Outlet purchase
2026-06-14 · Member activity · RM 38.85