Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J0
Jason 07762
VM0007762Membermember7762@example.test · +601110007762 · Preferred outlet: OPLUMO Outlet 11
LunchNew Joiner
Consent Status
Opted In
Points Balance
883
Current loyalty balance
Lifetime Spend
RM 1,104
Across 11 visits
Total Visits
11
Since 2025-12-09
Average Order Value
RM 82
Member AOV
Preferred Outlet
OPLUMO Outlet 11
Most visited location
Last Visit
124d
2026-06-07
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
883 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-07 · OPLUMO Outlet 11
Outlet purchase
2026-05-26 · Member activity · RM 61.50
App session
2026-05-14 · OPLUMO Outlet 11
Points credited
2026-05-02 · Member activity · RM 69.70
Win-back campaign delivered
2026-04-20 · OPLUMO Outlet 11
Outlet purchase
2026-04-08 · Member activity · RM 77.90
Points credited
2026-03-27 · OPLUMO Outlet 11
Outlet purchase
2026-03-15 · Member activity · RM 86.10