Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Sarah 07759
VM0007759Membermember7759@example.test · +601110007759 · Preferred outlet: OPLUMO Outlet 8
Birthday SoonLunch
Consent Status
Opted Out
Points Balance
226
Current loyalty balance
Lifetime Spend
RM 284
Across 5 visits
Total Visits
5
Since 2026-03-06
Average Order Value
RM 70
Member AOV
Preferred Outlet
OPLUMO Outlet 8
Most visited location
Last Visit
145d
2026-05-17
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
226 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-17 · OPLUMO Outlet 8
Outlet purchase
2026-05-05 · Member activity · RM 52.50
App session
2026-04-23 · OPLUMO Outlet 8
Points credited
2026-04-11 · Member activity · RM 59.50
Win-back campaign delivered
2026-03-30 · OPLUMO Outlet 8
Outlet purchase
2026-03-18 · Member activity · RM 66.50
Points credited
2026-03-06 · OPLUMO Outlet 8
Outlet purchase
2026-02-22 · Member activity · RM 73.50