Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Sarah 07747
VM0007747Silvermember7747@example.test · +601110007747 · Preferred outlet: OPLUMO Outlet 13
WeekendApp User
Consent Status
Opted In
Points Balance
1,328
Current loyalty balance
Lifetime Spend
RM 1,660
Across 21 visits
Total Visits
21
Since 2025-05-14
Average Order Value
RM 73
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
153d
2026-05-09
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,328 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-09 · OPLUMO Outlet 13
Outlet purchase
2026-04-27 · Member activity · RM 54.75
App session
2026-04-15 · OPLUMO Outlet 13
Points credited
2026-04-03 · Member activity · RM 62.05
Win-back campaign delivered
2026-03-22 · OPLUMO Outlet 13
Outlet purchase
2026-03-10 · Member activity · RM 69.35
Points credited
2026-02-26 · OPLUMO Outlet 13
Outlet purchase
2026-02-14 · Member activity · RM 76.65