Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
ML
Mei Ling 07743
VM0007743Silvermember7743@example.test · +601110007743 · Preferred outlet: OPLUMO Outlet 9
Birthday SoonLunch
Consent Status
Opted Out
Points Balance
1,858
Current loyalty balance
Lifetime Spend
RM 2,323
Across 20 visits
Total Visits
20
Since 2025-10-18
Average Order Value
RM 125
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
14d
2026-09-25
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,858 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-25 · OPLUMO Outlet 9
Outlet purchase
2026-09-13 · Member activity · RM 93.75
App session
2026-09-01 · OPLUMO Outlet 9
Points credited
2026-08-20 · Member activity · RM 106.25
Win-back campaign delivered
2026-08-08 · OPLUMO Outlet 9
Outlet purchase
2026-07-27 · Member activity · RM 118.75
Points credited
2026-07-15 · OPLUMO Outlet 9
Outlet purchase
2026-07-03 · Member activity · RM 131.25