Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Siti 07729
VM0007729Membermember7729@example.test · +601110007729 · Preferred outlet: OPLUMO Outlet 12
FamilyDelivery
Consent Status
Opted In
Points Balance
951
Current loyalty balance
Lifetime Spend
RM 1,189
Across 35 visits
Total Visits
35
Since 2024-12-26
Average Order Value
RM 38
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
40d
2026-08-30
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
951 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-08-30 · OPLUMO Outlet 12
Outlet purchase
2026-08-18 · Member activity · RM 28.50
App session
2026-08-06 · OPLUMO Outlet 12
Points credited
2026-07-25 · Member activity · RM 32.30
Win-back campaign delivered
2026-07-13 · OPLUMO Outlet 12
Outlet purchase
2026-07-01 · Member activity · RM 36.10
Points credited
2026-06-19 · OPLUMO Outlet 12
Outlet purchase
2026-06-07 · Member activity · RM 39.90