Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Arun 00772
VM0000772Silvermember772@example.test · +601110000772 · Preferred outlet: OPLUMO Outlet 8
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
1,453
Current loyalty balance
Lifetime Spend
RM 1,817
Across 19 visits
Total Visits
19
Since 2025-07-16
Average Order Value
RM 96
Member AOV
Preferred Outlet
OPLUMO Outlet 8
Most visited location
Last Visit
126d
2026-06-05
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,453 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-05 · OPLUMO Outlet 8
Outlet purchase
2026-05-24 · Member activity · RM 72.00
App session
2026-05-12 · OPLUMO Outlet 8
Points credited
2026-04-30 · Member activity · RM 81.60
Win-back campaign delivered
2026-04-18 · OPLUMO Outlet 8
Outlet purchase
2026-04-06 · Member activity · RM 91.20
Points credited
2026-03-25 · OPLUMO Outlet 8
Outlet purchase
2026-03-13 · Member activity · RM 100.80