Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Siti 07717
VM0007717Goldmember7717@example.test · +601110007717 · Preferred outlet: OPLUMO Outlet 17
New JoinerHigh Value
Consent Status
Opted In
Points Balance
3,207
Current loyalty balance
Lifetime Spend
RM 4,009
Across 37 visits
Total Visits
37
Since 2024-12-12
Average Order Value
RM 101
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
18d
2026-09-21
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
3,207 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-21 · OPLUMO Outlet 17
Outlet purchase
2026-09-09 · Member activity · RM 75.75
App session
2026-08-28 · OPLUMO Outlet 17
Points credited
2026-08-16 · Member activity · RM 85.85
Win-back campaign delivered
2026-08-04 · OPLUMO Outlet 17
Outlet purchase
2026-07-23 · Member activity · RM 95.95
Points credited
2026-07-11 · OPLUMO Outlet 17
Outlet purchase
2026-06-29 · Member activity · RM 106.05