Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 07716
VM0007716Membermember7716@example.test · +601110007716 · Preferred outlet: OPLUMO Outlet 16
DeliveryBirthday Soon
Consent Status
Opted Out
Points Balance
761
Current loyalty balance
Lifetime Spend
RM 952
Across 15 visits
Total Visits
15
Since 2025-12-23
Average Order Value
RM 73
Member AOV
Preferred Outlet
OPLUMO Outlet 16
Most visited location
Last Visit
38d
2026-09-01
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
761 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-01 · OPLUMO Outlet 16
Outlet purchase
2026-08-20 · Member activity · RM 54.75
App session
2026-08-08 · OPLUMO Outlet 16
Points credited
2026-07-27 · Member activity · RM 62.05
Win-back campaign delivered
2026-07-15 · OPLUMO Outlet 16
Outlet purchase
2026-07-03 · Member activity · RM 69.35
Points credited
2026-06-21 · OPLUMO Outlet 16
Outlet purchase
2026-06-09 · Member activity · RM 76.65