Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
ML
Mei Ling 07707
VM0007707Goldmember7707@example.test · +601110007707 · Preferred outlet: OPLUMO Outlet 7
WeekendApp User
Consent Status
Opted In
Points Balance
4,276
Current loyalty balance
Lifetime Spend
RM 5,346
Across 38 visits
Total Visits
38
Since 2024-11-27
Average Order Value
RM 124
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
15d
2026-09-24
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
4,276 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-24 · OPLUMO Outlet 7
Outlet purchase
2026-09-12 · Member activity · RM 93.00
App session
2026-08-31 · OPLUMO Outlet 7
Points credited
2026-08-19 · Member activity · RM 105.40
Win-back campaign delivered
2026-08-07 · OPLUMO Outlet 7
Outlet purchase
2026-07-26 · Member activity · RM 117.80
Points credited
2026-07-14 · OPLUMO Outlet 7
Outlet purchase
2026-07-02 · Member activity · RM 130.20