Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Siti 07705
VM0007705Membermember7705@example.test · +601110007705 · Preferred outlet: OPLUMO Outlet 5
FamilyDelivery
Consent Status
Opted Out
Points Balance
589
Current loyalty balance
Lifetime Spend
RM 737
Across 11 visits
Total Visits
11
Since 2026-02-28
Average Order Value
RM 74
Member AOV
Preferred Outlet
OPLUMO Outlet 5
Most visited location
Last Visit
43d
2026-08-27
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
589 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-08-27 · OPLUMO Outlet 5
Outlet purchase
2026-08-15 · Member activity · RM 55.50
App session
2026-08-03 · OPLUMO Outlet 5
Points credited
2026-07-22 · Member activity · RM 62.90
Win-back campaign delivered
2026-07-10 · OPLUMO Outlet 5
Outlet purchase
2026-06-28 · Member activity · RM 70.30
Points credited
2026-06-16 · OPLUMO Outlet 5
Outlet purchase
2026-06-04 · Member activity · RM 77.70