Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
H0
Hakim 07700
VM0007700Goldmember7700@example.test · +601110007700 · Preferred outlet: OPLUMO Outlet 17
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
2,690
Current loyalty balance
Lifetime Spend
RM 3,363
Across 37 visits
Total Visits
37
Since 2024-12-05
Average Order Value
RM 109
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
25d
2026-09-14
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
2,690 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-14 · OPLUMO Outlet 17
Outlet purchase
2026-09-02 · Member activity · RM 81.75
App session
2026-08-21 · OPLUMO Outlet 17
Points credited
2026-08-09 · Member activity · RM 92.65
Win-back campaign delivered
2026-07-28 · OPLUMO Outlet 17
Outlet purchase
2026-07-16 · Member activity · RM 103.55
Points credited
2026-07-04 · OPLUMO Outlet 17
Outlet purchase
2026-06-22 · Member activity · RM 114.45