Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
H0
Hakim 07688
VM0007688Membermember7688@example.test · +601110007688 · Preferred outlet: OPLUMO Outlet 5
High ValueWeekend
Consent Status
Opted In
Points Balance
532
Current loyalty balance
Lifetime Spend
RM 666
Across 7 visits
Total Visits
7
Since 2026-05-21
Average Order Value
RM 84
Member AOV
Preferred Outlet
OPLUMO Outlet 5
Most visited location
Last Visit
33d
2026-09-06
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
532 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-06 · OPLUMO Outlet 5
Outlet purchase
2026-08-25 · Member activity · RM 63.00
App session
2026-08-13 · OPLUMO Outlet 5
Points credited
2026-08-01 · Member activity · RM 71.40
Win-back campaign delivered
2026-07-20 · OPLUMO Outlet 5
Outlet purchase
2026-07-08 · Member activity · RM 79.80
Points credited
2026-06-26 · OPLUMO Outlet 5
Outlet purchase
2026-06-14 · Member activity · RM 88.20