Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K0
Kavitha 07685
VM0007685Goldmember7685@example.test · +601110007685 · Preferred outlet: OPLUMO Outlet 2
New JoinerHigh Value
Consent Status
Opted Out
Points Balance
2,579
Current loyalty balance
Lifetime Spend
RM 3,225
Across 33 visits
Total Visits
33
Since 2024-11-17
Average Order Value
RM 84
Member AOV
Preferred Outlet
OPLUMO Outlet 2
Most visited location
Last Visit
115d
2026-06-16
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
2,579 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-16 · OPLUMO Outlet 2
Outlet purchase
2026-06-04 · Member activity · RM 63.00
App session
2026-05-23 · OPLUMO Outlet 2
Points credited
2026-05-11 · Member activity · RM 71.40
Win-back campaign delivered
2026-04-29 · OPLUMO Outlet 2
Outlet purchase
2026-04-17 · Member activity · RM 79.80
Points credited
2026-04-05 · OPLUMO Outlet 2
Outlet purchase
2026-03-24 · Member activity · RM 88.20