Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N0
Nurul 07677
VM0007677Silvermember7677@example.test · +601110007677 · Preferred outlet: OPLUMO Outlet 11
New JoinerHigh Value
Consent Status
Opted In
Points Balance
1,068
Current loyalty balance
Lifetime Spend
RM 1,336
Across 29 visits
Total Visits
29
Since 2025-01-06
Average Order Value
RM 49
Member AOV
Preferred Outlet
OPLUMO Outlet 11
Most visited location
Last Visit
137d
2026-05-25
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,068 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-25 · OPLUMO Outlet 11
Outlet purchase
2026-05-13 · Member activity · RM 36.75
App session
2026-05-01 · OPLUMO Outlet 11
Points credited
2026-04-19 · Member activity · RM 41.65
Win-back campaign delivered
2026-04-07 · OPLUMO Outlet 11
Outlet purchase
2026-03-26 · Member activity · RM 46.55
Points credited
2026-03-14 · OPLUMO Outlet 11
Outlet purchase
2026-03-02 · Member activity · RM 51.45