Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Sarah 07675
VM0007675Silvermember7675@example.test · +601110007675 · Preferred outlet: OPLUMO Outlet 9
WeekendApp User
Consent Status
Opted Out
Points Balance
2,121
Current loyalty balance
Lifetime Spend
RM 2,652
Across 29 visits
Total Visits
29
Since 2025-05-06
Average Order Value
RM 76
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
17d
2026-09-22
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
2,121 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-22 · OPLUMO Outlet 9
Outlet purchase
2026-09-10 · Member activity · RM 57.00
App session
2026-08-29 · OPLUMO Outlet 9
Points credited
2026-08-17 · Member activity · RM 64.60
Win-back campaign delivered
2026-08-05 · OPLUMO Outlet 9
Outlet purchase
2026-07-24 · Member activity · RM 72.20
Points credited
2026-07-12 · OPLUMO Outlet 9
Outlet purchase
2026-06-30 · Member activity · RM 79.80